bejo Platform Privacy Notice

This page describes what we collect when you use bejo and how we keep that data protected. We at bejo process personal information—your email, identity documents, banking details, and game activity—only for account management, regulatory compliance, fraud prevention, and customer support. We do not sell your data to marketers or data brokers. Our privacy practices apply to all users accessing bejo from supported jurisdictions where local law permits online gaming and sportsbook services.

Your data security matters to us. We encrypt sensitive information in transit and at rest, store documents in secure facilities, and limit access to authorized staff only. Third-party processors—payment gateways, KYC verification services, and regulatory bodies—may receive your data when legally required or necessary for service delivery. This policy explains what we collect, who we share it with, and what rights you have over your information.

Our services are available only where local law permits. Users are responsible for verifying that their access and use comply with their own jurisdiction's law.

What We Collect on bejo

We collect your email address, password, and phone number during account registration. You provide your full name, date of birth, and nationality for identity verification. We request a photo copy of your KTP, passport, or driver's license, plus proof of address (utility bill, bank statement, or rental agreement). We also collect your banking information—account number, bank name, and account holder name—so you can deposit and withdraw funds.

When you use bejo, we log your game activity: bets placed, outcomes, account balance changes, and timestamps. We track which tables you visit, how long you play, and which payment methods you use. We also collect your IP address, browser type, device information, and location data (to verify you are in a supported jurisdiction). This activity data helps us detect fraud, comply with regulations, and improve our platform experience.

We do not collect sensitive data beyond what is necessary for account management and regulatory compliance. We do not record video or audio from your device. We do not collect data about your other online activities outside bejo. We do not require you to disclose medical information, political affiliation, or religion—only information required for account verification and payment processing.

How We Use Your Data on bejo

Our primary use of your data is account management: verifying your identity, processing deposits and withdrawals, and maintaining your game history. We use your email to send account notifications (login alerts, withdrawal confirmations, bonus offers) and support responses. We use your banking details only to process payments to and from your account—we do not store your full card numbers or PIN codes.

We analyze your data for fraud detection and anti-money-laundering compliance. If we detect suspicious patterns—rapid large deposits followed by withdrawals, betting on multiple correlated outcomes, or account access from multiple countries—we may flag your account for review or temporary suspension. We use your location data to ensure you are accessing bejo from a jurisdiction where our services are lawful.

We may also use your data to improve our platform: analyzing which games are popular, how users navigate the sportsbook, whether payment methods work smoothly. This analysis helps us optimize the bejo interface and add features that matter to our users. We do not use your data for marketing purposes outside bejo—we do not sell email lists or behavioral profiles to advertisers.

Data we collect and why

  • Email and identity documents for account verification and regulatory compliance
  • Banking details for deposit and withdrawal processing via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet
  • Game activity (bets, outcomes, timestamps) for account reconciliation and fraud detection
  • IP address and device information to verify jurisdiction compliance and detect unauthorized access
  • Support interactions to improve customer service and resolve disputes

Third Parties We Share Data With on bejo

We share your data with payment processors to complete deposits and withdrawals. When you use mobile banking, local payment, online payment, or e-wallet, those services receive your transaction details directly from our payment gateway. When you transfer funds via mobile banking, local payment, online payment, or e-wallet, your bank receives the transfer request with your account information. mobile banking and local payment also process your payment data directly.

We use third-party KYC (Know Your Customer) verification services to authenticate your identity documents. These services scan your uploaded documents, cross-reference government databases, and confirm your information is accurate. We share your name, date of birth, address, and document images with these providers solely for verification purposes.

We may disclose your data to regulatory authorities, law enforcement, or government agencies if legally required by subpoena, court order, or local anti-money-laundering laws. We cooperate with investigations into fraud, unlawful activity, or breach of our terms. We do not proactively share data with government bodies; we respond only to formal legal requests.

We do not share your data with advertising networks, data brokers, or third-party marketers. We do not use your information to build profiles for sale. Your data remains within our systems and those of our essential service partners (payment processors, KYC providers, and regulated financial institutions).

How We Protect Your Data on bejo

We encrypt all data transmitted between your device and our servers using industry-standard TLS (Transport Layer Security) encryption. Your identity documents and banking details are stored in encrypted databases with restricted access. Only authorized bejo staff can view sensitive information, and they are bound by confidentiality agreements. We regularly audit our systems for security vulnerabilities and update our infrastructure to address emerging threats.

We maintain backup copies of your data in secure facilities to protect against data loss. These backups are encrypted and stored separately from our primary servers. We do not retain your data longer than necessary: account information is kept while your account is active; inactive accounts may have data archived or deleted after an extended period (details available upon request).

While we implement strong security measures, we cannot guarantee absolute protection against all threats. Cyberattacks, data breaches, or unauthorized access may occur despite our precautions. If a breach compromises your data, we will notify you promptly and take steps to mitigate harm. You are also responsible for securing your password and not sharing your login credentials.

Note: We store data in facilities that may be located outside Indonesia. This means your data may be processed in other jurisdictions and subject to different legal frameworks, though our security standards remain consistent across all locations.

Your Rights Over Your Data on bejo

You have the right to access your personal data: at any time, you can log into your bejo account and view your profile information, transaction history, and account settings. You may request a copy of all data we hold about you by contacting our support team.

You have the right to correct inaccurate data. If your address, phone number, or banking details have changed, update them in your account settings or contact support. You have the right to request deletion of your data, though we may retain records for regulatory or legal compliance purposes (e.g., anti-money-laundering records, dispute resolution).

You may object to certain uses of your data—for example, if you do not wish to receive promotional emails, you can unsubscribe through your account preferences or by emailing support. However, we must retain your identity and transaction data to operate your account and comply with law. You cannot opt out of fraud detection or regulatory reporting.

Cookies and Tracking on bejo

We use cookies (small text files stored on your device) to remember your login status, language preference, and game preferences. These cookies improve your experience so you do not need to re-enter information on every visit. We also use analytics cookies to track how you navigate bejo—which pages you visit, how long you stay, which games you play—so we can understand user behavior and optimize the platform.

You can control cookies through your browser settings: you may disable all cookies, or allow cookies only from bejo. If you block cookies, some features of bejo may not work correctly. We do not use third-party advertising cookies or tracking pixels that follow you across other websites. Our cookies exist only to serve your experience on bejo itself.

Contact and Policy Updates on bejo

If you have questions about our privacy practices, want to exercise your data rights, or suspect a data breach, contact our support team through your member login or email the address listed in our legal noticeWe aim to respond to privacy requests within a reasonable timeframe.

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes by posting a notice on bejo and updating the effective date at the top of this policy. Your continued use of bejo after a policy update constitutes acceptance of the revised terms. If you disagree with changes to our privacy practices, you may close your account.

For jurisdiction-specific questions or to understand how our practices apply in Jakarta, Surabaya, Bandung, Medan, or Semarang, contact support. For details on account security, see our terms and conditionsFor legal notices, visit our legal notice page